Last Updated: June 29, 2026
Prime One Services ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule service, communicate with us, or use any of our online forms, chat features, or communication systems.
We may collect personal information when you voluntarily provide it through our website, booking forms, chat features, phone calls, or service requests. This information may include:
We use the information we collect to operate our business and provide plumbing services. Specifically, information may be used for:
By voluntarily providing your mobile phone number and explicitly consenting to receive text messages through our website forms, booking pages, or communication systems, you agree to receive text messages from Prime One Services regarding:
Text messaging opt-in is entirely voluntary. Users must proactively check a dedicated consent box on our forms before receiving text messages. Consent is not a condition of purchase.
Message frequency varies depending on your appointment status and service activity. Standard message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
We may use cookies, web beacons, tracking pixels, and similar technologies to improve your experience and analyze website usage.
Analytics tools may collect information including:
Most browsers allow you to control cookie settings. Disabling cookies may affect certain website functionality.
Prime One Services implements commercially reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
We do not sell, rent, trade, or lease your personal information to third parties.
We may share information with trusted third-party service providers solely as necessary to operate our business and provide services, including:
All text messaging originator opt-in data and consent details are strictly confidential.
Mobile phone numbers collected for the purpose of SMS communication, along with the corresponding consent records, will not be shared, sold, rented, or disclosed to third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
You have the right to:
Request that we correct inaccurate or incomplete information.
Opt out of text messaging by replying STOP or unsubscribe from email communications using the unsubscribe link.
Request that we delete your personal information, subject to legal, accounting, or operational retention requirements.
To exercise these rights, please contact us using the information below.
Our website and communication systems may rely on third-party service providers to facilitate scheduling, communications, analytics, and customer service.
These providers process information solely for the purpose of operating our business systems and delivering services to our customers.
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
For privacy-related questions, requests, or concerns, please contact:
Prime One Services
Phone: (443) 271-8510
Email: [email protected]
Business Address:
373 apl ln.
Baltimore, MD 21215